Anxiety and stress
A mind that will not settle, a body that stays on alert, or a load that keeps growing.
Counselling and psychotherapy · Carindale, Brisbane
Support for young women finding their way.
Jacinta Hoffard offers counselling and psychotherapy for young women, in person in Carindale and by telehealth. Your story stays at the centre.
Tue, Wed, Thu9:00 am – 3:00 pmBrisbane time
PACFA registered, no. 28681 · Christian Counsellors Association of Australia, no. 401327
Who it is forYoung women, from 18
WhenSchool hours, Tue to Thu
WhereCarindale, or telehealth
About
Jacinta Hoffard
Jacinta has spent more than 15 years alongside people through pastoral care, outreach programs, youth work, chaplaincy, supervision, and counselling. She is a warm, supportive, and empathic practitioner. When you work together, your story is central.
Her study includes a Master of Counselling specialising in trauma, a Bachelor of Behavioural Science (Psychology), and a Bachelor of Arts (Social Justice). The psychology degree is part of that study. Jacinta practises as a counsellor and psychotherapist. She is not a registered psychologist.
She is registered with the Psychotherapy and Counselling Federation of Australia, PACFA no. 28681, and she is a graduate member of the Christian Counsellors Association of Australia, CCAA no. 401327. She takes part in regular professional development and clinical supervision.
Faith and spirituality can be part of the work when that matters to you. You do not need to share a faith to come.
Seeing clientsTuesday, Wednesday, Thursday9:00 am – 3:00 pm
Focus
What young women often bring
This practice is focused on young women. You do not need the right words before you book. These are places the work often starts, drawn from the areas Jacinta has experience with.
Low mood
When energy, hope, or interest has thinned out, and getting through the week takes more than it should.
Identity
Questions about who you are, what you want, and how you want to be known.
Relationships
Friendships, family, partners, and the patterns that keep repeating.
Change and grief
Endings, moves, study and work shifts, and losses that do not have a tidy name.
Boundaries
Learning what you can ask for, what you can refuse, and a kinder way of seeing yourself.
Trauma can sit underneath any of these. Jacinta’s master’s study specialised in trauma, so the pace can stay gentle. This is not a crisis service, and it is not counselling for children. Appointments are on Tuesday, Wednesday, and Thursday, 9:00 am – 3:00 pm.
Approach
How the work feels
Your story leads
Jacinta does not arrive with a script for your life. She listens, and the work follows what you bring.
Warm and unhurried
The time is supportive and empathic. You set the pace. Sessions sit inside school hours, so the day has a clear edge: Tuesday to Thursday, 9:00 am – 3:00 pm.
Straight about hard things
Grief, anxiety, identity, relationships, and trauma can all be spoken about here. There is no promise of a particular outcome. There is a commitment to take the work seriously.
Sessions
What happens when you come
A session is 50 minutes. It is booked inside school hours, so it starts and finishes between 9:00 am and 3:00 pm.
Choose a school-hours time
Tuesday, Wednesday, or Thursday, between 9:00 am and 3:00 pm Brisbane time. Try the sample calendar, or get in touch to ask for a time.
Meet in Carindale or online
In person in Carindale, Brisbane, or by telehealth. Telehealth uses the same three days and the same hours.
See if it is a fit
The first session is for your story, what you want from counselling, and whether Jacinta feels like the right person. If she is not the right fit, she will say so.
Confidential
What you talk about stays private. If there is a serious risk of harm to you or someone else, or if the law requires it, Jacinta may need to share information. She will talk with you about that wherever she can.
Fees
The fee is confirmed when you book. A GP referral is not required. These sessions are not Medicare Better Access appointments. Some private health extras policies rebate a PACFA-registered counsellor. Check your fund.
Changing a time
Contact Jacinta as soon as you can if you need to move or cancel. The open hours stay Tuesday, Wednesday, and Thursday, 9:00 am – 3:00 pm.
Hours
School hours, three days a week
- Tuesday9:00 am – 3:00 pm
- Wednesday9:00 am – 3:00 pm
- Thursday9:00 am – 3:00 pm
Closed Monday, Friday, Saturday, and Sunday. Times are Brisbane time, AEST and AEDT.
Queensland state schools generally hold classes between 8:30 am and 3:30 pm. Sessions here are booked from 9:00 am to 3:00 pm, inside those hours. A session is 50 minutes, and the last one finishes by 3:00 pm.
In person in Carindale, Brisbane. Telehealth is available in the same hours. The street address is confirmed when you book.
Questions
Before you book
Who is this practice for?
Young women, from 18. If you are not sure you are in the right place, you are welcome to get in touch. This practice does not counsel children.
Do I need a referral or a mental health care plan?
No. You can book directly. Medicare Better Access rebates are for eligible psychologists, social workers, and occupational therapists. Counsellors in private practice are not part of that scheme. PACFA confirmed in 2026 that registrants are not eligible to provide Medicare-rebated services in private practice under the current arrangements. Some private health extras policies do cover counselling. Check with your fund. The official outline is on the Department of Health Better Access page.
Where are sessions, and what time?
In person in Carindale, Brisbane, or by telehealth. Only on Tuesday, Wednesday, and Thursday, 9:00 am – 3:00 pm Brisbane time. Those are school hours. The practice is closed the other days.
How long is a session, and what does it cost?
A session is 50 minutes, and the last one finishes by 3:00 pm. The fee is confirmed when you book, so it is not listed here as a guess.
Is what I say confidential?
Yes, with the usual limits. If there is a serious risk of harm, or if the law requires it, confidentiality can be broken. Jacinta will talk with you about that wherever she can.
Can faith be part of the conversation?
Yes, when you want it to be. Jacinta is a member of the Christian Counsellors Association of Australia. You do not need to share her faith, or any faith, to work together.
What if I need help urgently?
This practice is not a crisis service, and sessions are not available outside Tuesday to Thursday school hours. If you or someone else is in danger, call 000. For urgent support at any hour, call Lifeline on 13 11 14. In Queensland you can also call 1300 MH CALL on 1300 642 255. Young people can call Kids Helpline on 1800 55 1800.
Book
Arrange a session
Sessions are on Tuesday, Wednesday, and Thursday, 9:00 am – 3:00 pm Brisbane time. The calendar below is a sample of booking online with Cal.com. Try a time to see the steps. It does not hold the appointment.
Example only Picking a time here does not book a session, and nothing is sent to Cal.com.
A sample of a Cal.com booking page. Nothing you type is sent anywhere. The live calendar replaces this sample once the Cal.com link is added.
Arrange a real time
The calendar above is a sample. Ask for a Tuesday, Wednesday, or Thursday through the form. A session is 50 minutes and finishes by 3:00 pm.
Get in touch
Write a note
Leave your name, email, and a comment. Jacinta replies by email. If you are asking for a session, name the day you prefer: Tuesday, Wednesday, or Thursday, between 9:00 am and 3:00 pm.
This form is not for urgent help. If you or someone else is in danger, call 000. Lifeline is 13 11 14.
Thank you. Your note has been sent.
Jacinta will reply by email.